Privacy Policy
Your privacy is important to us
1. Introduction
Welcome to Loomiq ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our digital subscription services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Make a purchase or subscription
- Contact our customer support
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include:
- Name and contact information (email address, phone number)
- Payment information (processed securely through third-party payment processors)
- Account credentials (username, password)
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Clickstream data
2.3 Third-Party Information
We may receive information about you from third-party services when you choose to connect your account with social media platforms or use third-party authentication services (e.g., Google Sign-In).
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Service Delivery: To process your orders, manage subscriptions, and provide customer support
- Account Management: To create and maintain your account, authenticate users, and prevent fraud
- Communication: To send you service-related notifications, updates, and promotional materials (with your consent)
- Improvement: To analyze usage patterns and improve our website, services, and user experience
- Legal Compliance: To comply with legal obligations and protect our rights
- Payment Processing: To process transactions and prevent fraudulent activities
4. Information Sharing and Disclosure
We may share your information in the following situations:
4.1 Service Providers
We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
4.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
4.4 With Your Consent
We may share your information for any other purpose with your explicit consent.
Important: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data (SSL/TLS)
- Secure payment processing through certified payment gateways
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing your data
- Withdraw Consent: Withdraw consent for data processing at any time
To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
